![]() In some instances, when you put a long answer to a question in the Q&A pod, other users can't scroll down the read the entire message. User can use the current released version of Mac or use some other browser In rare instances, on Mac 10.9 (next release of Mac), user cannot launch a meeting in add-in and browser from safari. Users can't see reports ‘By Answers’ for drag-and-drop question type in a Presenter 9 content Relaunch the meetingĭuring Connect meeting / VC, when using unsync mode, users taking the LI quiz question on Presenter 9 content can't move out of the quiz slide without attempting it. In rare instances on Mac OS, the Connect Add-in crashes when you change the preference settings for video and an exception error occurs. ![]() On Mac OS, if you share a MS Office application using "window" mode of screen sharing, some portions of the window are not visible to others. In rare instances, when you submit the recording for MP4 conversion, it fails with an error code of 209. So, clicking the MP4 URL again doesn't give the error if you could authenticate in the first attempt. ![]() The error doesn't occur if the user has a valid authenticated session running. Hosts can either make them public or download the recording and play it back. Users cannot stream MP4 recording on android devices by clicking the URL when recording permission is Private. MP4 files don't play when they are part of an event when accessed from a mobile device Users can use standard content URL instead which is shown on the content page Users cannot access MP4 content using content tracking URL if they are using a mobile device to access the same. MP4 recording when used as a content or course aren't tracked for reporting if users access it from a mobile device. Download the file on their machine and then upload in the share pod Hosts cannot share the MP4 recording the Connect meeting from their Connect content folder. The generated MP4 file has stuttering at few instances during playback and the likelihood increases if the number of streams in the recording increase. MP4 files generated after recording conversion have a duration longer than original recording by few seconds. It does not provide any error code or error logs. In some rare instances, when you submit a recording to convert to MP4, the mp4 conversion job fails. You can select to publish either as both a SWF file and HTML5, directly to Connect or locally. In rare instances, users on Mac OS, trying to publish Captivate 7 HTML5 content with reporting type as SCORM 1.2/2004 encounters a publish fail error. ![]() In a few instances, Captivate 7 content published as SWF files don't allow the host to make input for hotspot quiz to answer the question during the meeting. Publish directly to Connect.Ĭaptivate 7 content with a "Matching" question with a subtype of "pre-test" or "hotspot" type question with subtype as "survey" and published as SWF file isn't displayed correctly in Meeting/VC. The Captivate content has reporting disabled and both HTML5 and SWF files are selected as publish options. Users can't use high ASCII characters while uploading.Ĭreating Connect content by uploading a Captivate 7 zip causes a "Request not processed" error. zip with special high ASCII characters in its name, the content doesn't open. When you try to access Captivate 7 content uploaded as a locally saved. Users trying to update an "Existing project" on Connect by using publish from Captivate 7, can't update it successfully Users can save on the local machine and then upload to Connect Users on Mac cannot open content generated with Captivate 7 and published directly to Connect with reporting type selected as SCORM 1.2/2004/Connect. ![]()
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